99ji | Terms & Conditions

1. Introduction and Acceptance

Welcome to 99ji. These Terms and Conditions ("Terms") apply to all users who access, register, and use the services provided through the 99ji platform, which is operated exclusively for players based in the Philippines. By creating an account or using any part of our platform — whether that's our slots, live casino, sports betting, eBingo, or any other service — you confirm that you have read, understood, and agreed to be bound by these Terms.

If you do not agree to any part of these Terms, please do not register an account or use our services. We reserve the right to update these Terms at any time. Continued use of the platform after changes are posted means you accept the updated version. We'll make reasonable efforts to notify you of significant changes through the platform or by email.

2. Account Eligibility

To register and maintain an account at 99ji, you must meet all of the following conditions:

• You are at least 21 years of age at the time of registration.
• You are currently located in and are a resident of the Philippines.
• You are not prohibited by any applicable law from participating in online gaming.
• You are acting on your own behalf and not as an agent for any third party.
• You have not been previously excluded or banned from the platform.

By registering, you declare that all of the above conditions are true. Providing false information during registration is a serious breach of these Terms and will result in immediate account closure and forfeiture of any funds held.

One Account Policy

Each player is allowed to maintain only one account on 99ji. Creating multiple accounts — whether using different email addresses, phone numbers, or payment methods — is strictly prohibited. If we detect that a single person is operating more than one account, all associated accounts may be suspended and any pending withdrawals cancelled.

3. Identity Verification (KYC)

99ji follows a standard Know Your Customer (KYC) process to verify the identity of all players. This is a routine requirement for online gaming platforms and helps us protect you from fraud and unauthorized use of your account.

You may be asked to submit the following documents:

• A valid government-issued ID (e.g., SSS ID, PhilSys National ID, Passport, Driver's License)
• A selfie with your ID for identity confirmation
• Proof of address (e.g., utility bill or bank statement from the last 90 days)
• Proof of the payment method used (for withdrawal requests above a certain threshold)

We process verification as quickly as possible. During this period, withdrawals may be held until documents are reviewed and confirmed. We take your data seriously — please refer to our Privacy Policy for details on how your information is stored and protected.

4. Deposits and Payment

All deposits made to your 99ji account are processed in Philippine Peso (₱). We accept deposits through the following methods:

• Philippine online and mobile banking
• Bank transfers via local banks
• E-wallets: GCash and Maya

Deposits are generally credited to your account within minutes after confirmation from the payment provider. 99ji is not responsible for delays caused by your bank or e-wallet provider. Make sure the name on your payment account matches the name on your 99ji account — payments from third-party accounts will be rejected and returned.

Minimum and maximum deposit amounts may vary depending on the payment method selected. Please check the cashier section of your account for current limits.

5. Withdrawals

You can request a withdrawal of your available balance at any time, subject to completing your identity verification and any applicable wagering requirements tied to bonuses. Withdrawal requests are processed to the same payment method used for the most recent deposit, where possible.

Processing times vary by method, but we aim to complete verified withdrawal requests within 1 to 3 business days. Delays may occur during high-volume periods or if additional verification is required. For more details on how withdrawals work at 99ji, visit our dedicated Withdrawal page.

We reserve the right to carry out additional security checks before approving any withdrawal. This is to protect both you and the integrity of the platform.

6. Bonuses and Promotions

99ji offers bonuses and promotions from time to time. All offers are subject to separate terms and conditions that will be clearly stated when the promotion is active. By claiming a bonus, you agree to the specific terms of that promotion.

General rules that apply to all bonuses include:

• Bonuses are for eligible registered players only and cannot be transferred.
• Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
• Using bonus funds on excluded games or in a way designed to exploit promotions is not permitted.
• 99ji reserves the right to modify or cancel a promotion at any time if we detect abuse or technical errors affecting the offer.

We will never guarantee specific bonus percentages, cashback amounts, or wagering multipliers in these general Terms. Always check the active promotions section on the platform for the current and specific details of any offer.

7. Gameplay Rules

99ji offers a range of games including online slots, live casino tables, sports betting, eBingo, and more. Each game type is governed by its own specific rules, which are displayed within the game or its information section. It is your responsibility to read and understand the rules of any game before you play.

General gameplay rules include:

• All bets placed are final once confirmed. Bets cannot be cancelled or modified after they are submitted.
• In the event of a technical failure during a game round, the outcome may be voided and the bet amount returned to your account.
• Any attempt to exploit software bugs, glitches, or errors to gain an unfair advantage will result in immediate account suspension.
• Game outcomes are determined by certified Random Number Generator (RNG) systems for slots and table games. Sports betting outcomes follow official event results.

Sports Betting

Our Sports section covers major Philippine sports like Basketball (PBA and NBA), Volleyball, Boxing, and Football, alongside international leagues and Esports. All bets are settled based on official results from the relevant governing body. In cases of match postponement or cancellation, the applicable settlement rules will be stated in the betting terms for that specific market.

8. Responsible Gaming

Online gaming should be entertaining, not stressful. 99ji encourages all players to set personal limits and to be aware of the time and money they spend on the platform. If you ever feel that gaming is becoming a problem, please use the responsible gaming tools available in your account settings.

Available tools include:

• Deposit Limits — Set daily, weekly, or monthly caps on how much you can deposit.
• Session Reminders — Receive alerts after a set amount of time spent playing.
• Self-Exclusion — Temporarily or permanently close your account if you need a break.

Gaming at 99ji is strictly for players aged 21 and above. If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for guidance and support resources.

9. Prohibited Activities

The following activities are strictly prohibited on the 99ji platform and will result in account suspension and possible forfeiture of funds:

• Creating or operating more than one account
• Using bots, automated software, or any form of artificial intelligence to interact with games or the betting interface
• Collusion with other players to manipulate game outcomes
• Engaging in any form of bonus abuse, including structured betting to meet wagering requirements without genuine play
• Accessing the platform using a VPN or proxy to circumvent geographic restrictions
• Engaging in money laundering, fraud, or any illegal activity through the platform
• Allowing another person to access or use your account

We take these rules seriously. Any suspicious activity is investigated thoroughly. Where illegal conduct is identified, we will cooperate with the relevant Philippine authorities as required.

10. Privacy and Data

Your privacy matters to us. All personal information collected during registration and verification is handled in accordance with our Privacy Policy, which forms part of these Terms. We use industry-standard SSL encryption to protect data transmitted between you and the 99ji platform, and we do not sell or share your data with unauthorized third parties.

11. Limitation of Liability

99ji provides its platform on an "as is" basis. While we work hard to maintain uptime and service quality, we cannot guarantee uninterrupted access at all times. We are not liable for losses resulting from:

• Internet connectivity issues on your end
• Third-party payment provider delays or failures
• Scheduled or emergency maintenance
• Force majeure events beyond our reasonable control

In all cases, our total liability to any player is limited to the amount of funds held in that player's account at the time the issue arose.

12. Account Closure and Termination

You may close your account at any time by contacting our support team. Any remaining balance at the time of closure will be processed for withdrawal to your verified payment method, subject to the standard verification and withdrawal process.

99ji reserves the right to close or suspend any account that is found to be in breach of these Terms, or where we reasonably suspect fraudulent or abusive behavior. In cases of serious breach, funds in the account may be withheld pending investigation.

13. Governing Law

These Terms are governed by the laws of the Philippines. Any disputes arising from your use of 99ji will be subject to the exclusive jurisdiction of the Philippine courts. We encourage players to resolve issues with our support team before pursuing formal legal action.

14. Contact and Support

If you have questions about these Terms or need help with your account, our support team is available around the clock. You can also browse our FAQ page for answers to common questions. We aim to respond to all inquiries within 24 hours.